About Us

Alta Claims Institute was founded by Eddy Canavan and Roxy Carmona with one mission. We provide education and tools important to Workers’ Compensation Claim Examiners. Our claim manuals were designed to cover the salient issues Examiners face when tasked with adjusting claims in multiple jurisdictions.

  • Instructor

    Eddy began his career in 1993 with a local California third-party administrator in the file room. He quickly worked his way up to a claim examiner. In 2001, he moved to a global third-party administrator working in various roles over teams, programs, quality, and a national practice. Eddy built knowledge and expertise regarding national Workers’ Compensation matters for many public entities as well as Fortune companies. In 2019, Eddy founded Alta Claims Service, Inc with Roxy Carmona with one purpose, to improve claim outcomes.

  • Instructor

    Deanna began her career in 1986 with a prominent global third-party administrator as a claim examiner. In 2007, Deanna transitioned to Risk Management for a County, assisting with program design, claims management and coverage issues. Most recently, Deanna worked for a claim’s administrator leading a team responsible for problematic claim issues. Deanna currently works for Alta Claims Services, Inc. as a Senior Claims Analyst. Deanna has a myriad of experience in varying aspects of the casualty industry.

why Alta?

why Alta?

\

  • Experience that Matters

    Eddy Canavan has spent the last 30 years in various roles dealing with almost every aspect of Workers’ Compensation claims across our Nation. Before founding Alta, he was charged with constructing and delivering training to Examiners, Supervisors and Risk Managers. With 10 years of experience handling Workers’ Compensation claims, Eddy is passionate about providing training with the Examiner in mind.

  • Relevant Content

    Our courses provide those participating with relevant content regarding claim requirements but also elements important in securing better outcomes. This includes discussions around communication with the injured worker aimed at litigation avoidance.

  • Effective Tools

    Each person participating in the course will have access to applicable claim manuals as well as other reference materials regarding claims adjusting. Our claim manuals were constructed to provide cogent guidance regarding requirements and tips when communicating with injured workers.

  • Improving Outcomes

    If it is helping achieve compliance or securing a better overall claim outcome, our courses strive to provide the participants with knowledge, resources and tools that matter.

  • Partnership

    Alta wants to become your trusted advisor regarding Workers’ Compensation across our Nation. Give us the opportunity to provide training to enable you to grow your knowledge and skillset.

Click on the State to find out more regarding training programs, resources, tools and to register.

California

Alta provides a 10-week virtual course covering important aspects of the California Workers’ Compensation system. If you are new to Workers’ Compensation or just want a refresher, our 30-hour course provides tools and resources that you will use for years to come.

Southeast States

Alta provides a 12-week virtual course covering important aspects of the Workers’ Compensation system in the below States: Florida, North Carolina, Alabama, Tennessee, Georgia, Kentucky, South Carolina and Virgina.